Our Return Policy
Return Policy for Lizy Glamour Bags
At Lizy Glamour Bags, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns for both defective and non-defective products.
Return Eligibility
- Product Condition: We accept returns for items that are new and slightly used.
- Return Window: You have 14 days from the date of delivery to initiate a return.
How to Return
You can return your items using one of the following methods:
- In-Store: Visit our store location to return your item in person.
- Drop-Off Location: Return your item at designated drop-off points.
- By Mail: Ship your item back to us(At our expense).
Return Label
- A Return Label will come along with your package.
Exchanges
- Please note that exchanges are not accepted. If you wish to exchange an item, you will need to return the original item and place a new order for the desired product.
Restocking Fees
- There are no restocking fees for returns.
Refund Processing Time
- Once we receive your returned item, we will process your refund within 2 days. Please allow additional time for the refund to reflect in your account, depending on your bank or payment provider.
How to Initiate a Return
To initiate a return, please contact our customer service team for further instructions. We are here to assist you and ensure your return process is smooth and hassle-free.
Thank you for shopping with Lizy Glamour Bags! Your satisfaction is our priority.